Calling Lynchburg

I am working part-time at a market research firm this summer. In an average night, I make approximately 200 phone calls. The call center usually has about 30 stations staffed. Everyone on the same project shares the same phone list and numbers are randomly assigned to interviewers. So what are the chances that I not only call Virginia, but Lynchburg? And not only Lynchburg, but one of my very good friends living there? Well, tonight I phoned none other than Shawn Story of LiveWire fame and asked him about, among other things, his satisfaction with the customer service at his property insurance company. I was all grin after that. ::awesome::

This entry was posted on Tuesday, June 29th, 2004 at 19:55 and is tagged .

4 Responses to “Calling Lynchburg”

  1. ronhubbard Says:
    July 1st, 2004 at 23:48

    >>I am working part-time at a market research firm this summer. In an average night, I make approximately 200 phone calls. The call center usually has about 30 stations staffed.

    200 X 30 = 6000 X ????????

    God, deliver us all from this type of phone spam and from those who deliver it!

    (And excuse my Jeremiad.)

    Ronnie

  2. cab Says:
    July 2nd, 2004 at 0:11

    Yo! :-*

  3. Jeremiah Says:
    July 2nd, 2004 at 15:27

    Actually Ronnie, this isn’t phone spam. The market research firm, in this case, was performing follow-up to people who filed claims or requested customer service. I rarely have anyone hang-up or otherwise be rude because the surveys are used for quality assurance.

  4. b mills Says:
    July 4th, 2004 at 0:53

    Well. anyway, Jeremiah, you must get pretty exhausted after 200 or so calls. Take a well-deserved break!